Category Archives: Conflict Resolution

What Is Solution-Focused Therapy and How Does It Work?

Most types of psychotherapy involve exploring feelings, being validated, finding explanations, exploring wishes and dreams, setting goals, and gaining clarity. Every therapist has unique ways of working with clients, based on his or her personality, training, and views of how people change.

A solution-focused therapist is likely to do the following:

1.    Instead of going over past events and focusing on problems, the therapist helps you envision your future without today’s problems.

2.    During the course of therapy (often as few as 3 to 6 sessions), the therapist helps you discover solutions.

3.    The therapist encourages you to identify and do more of what is already working.

4.    The therapist guides you to identify what doesn’t work and to focus on doing less of it.

5.    The emphasis is on the future, not the past.

6.    SFBT therapists believe that the client is the best expert about what it takes to change his or her life.

7.    The therapist’s role is to help you identify solutions that will remove the barriers to having the life you want.

Solution-Focused Brief Therapy (SFBT) is a process that helps people change by constructing solutions rather than dwelling on problems. This type of therapy tends to be shorter-term than traditional psychotherapy. Steve de Shazer and Insoo Kim Berg of the Brief Family Therapy Center in Milwaukee are the originators of this form of therapy.

The SFBT therapist helps the client identify elements of the desired solution, which are usually already present in the client’s life. The client learns to build on these elements, which form the basis for ongoing change. Rather than searching for the causes of the problem, the focus is on defining the changes and making them a reality. The two key therapeutic issues are: (1) how the client wants his or her life to be different, and (2) what it will take to make it happen.

Creating a detailed picture of what it will be like when life is better creates a feeling of hope, and this makes the solution seem possible. The therapist helps the client focus on the future and how it will be better when things change. It is important to develop a set of specific, detailed goals. These goals drive the therapy process and keep it focused and efficient.

Why SFBT Is Usually Short-Term

SFBT therapists don’t set out to artificially limit the number of sessions. A good brief therapist will not focus on limiting sessions or time, but rather on helping clients set goals and develop strategies to reach those goals. Focusing on the client’s goals and the concrete steps needed to achieve them usually takes less time than traditional therapy, in which the client typically spends many sessions talking about the past and explores reasons and feelings. SFBT therapists aim to provide clients with the most effective treatment in the most efficient way possible so that clients can achieve their goals and get on with their lives. As a result of this focus, the counseling process often requires as few as six sessions.

Types of Problems That SFBT Addresses

Solution-Focused Brief Therapy is an effective way of helping people solve many kinds of problems, including depression, substance abuse, eating disorders, relationship problems, and many other kinds of issues. Since it focuses on the process of change rather than on dissecting the problem, more serious issues do not necessarily require different treatment. The SFBT therapist’s job is to help clients transform troubling issues into specific goals and an action plan for achieving them.

In The Miracle Method, authors Scott D. Miller and Insoo Kim Berg describe how to create solutions with these steps:

1.    State your desire for something in your life to be different.

2.    Envision that a miracle happens and your life is different.

3.    Make sure the miracle is important to you.

4.    Keep the miracle small.

5.    Define the change with language that is positive, specific, concrete, and behavioral.

6.    State how you will start your journey rather than how you will end it.

7.    Be clear about who, where, and when, but not why.

Signs That You Should Consider Seeing a Therapist

There are several ways to know when you would be doing yourself a favor by finding a licensed, professional therapist to work with.

1.    You’ve tried several things on your own, but you still have the problem.

2.    You want to find a solution sooner rather than later.

3.    You have thoughts of harming yourself or others.

4.    You have symptoms of depression, anxiety, or another disorder that significantly interfere with your daily functioning and the quality of your life. For example, you have lost time from work, your relationships have been harmed, or your health is suffering. These are signs that you need the help of a trained, licensed professional.

Life Balance

It is important to balance aspects of life by taking one step at a time. One of the most important things to remember is to set aside specific times to accomplish tasks. Getting more organized, setting specific times for doing tasks, and achieving a schedule will help individuals attain diminutive tasks throughout every day duties. Learning time management skills is definitely a way to help one accomplish goals.

Many people who claim to be victims of psychological or physiological effects of stress may have been able to deal more efficiently with the stressors by using different coping skills. Because we can not always change and manipulate stress nor our external realities, sometimes changing one’s outlook on life greatly affects the way an individual deals with and views stressors. For example, an individual who has a positive outlook, is physically fit, and in touch with many of the dimensions of her being may be able to make a connection by really listening to her body and focusing what her body may be trying to telling her. It is important that people know the avenues to use while dealing with and preventing stress. Massage therapy, accupuncture, yoga, and meditation may be a few ways to help individuals make the connection to life balance . I’ve learned that I really hold tension in my shoulders. So, when I am stressed out I try and work on releasing the tension in this area of my body. Deep relaxation may be another way to manage stress. I have actually written a few of my own meditations to practice.

The basic difference between constructive and destructive reactions to stress is that destructive reactions are maladaptive and constructive reactions are usually more effective.

Examples of destructive reactions are:

1.      Defensive Behavior

2.      Using Drugs and Alcohol

3.      Burnout

             Examples of constructive reactions are:

1.      Changing Self Defeating Thoughts and Messages

2.      Acquiring A Sense of Humor

3.      Utilizing Tips for Managing Stress

Take Charge of Your Life

It is important to have goals because they are good for your physical and mental health. You can have goals for all areas of your life. Here are a few ideas:

Career    Learning

Clubs    Money

Community    Politics

Contribution    Professional

Emotional    Reading

Family    Relationships

Health    Service

Home    Spiritual

Interests    Travel

What Makes an Effective Goal?

Not all goals are motivating. If a goal is too vague, hard to measure, or impossible to achieve, it will lack effectiveness and ultimately be a wasted exercise. Goal statements should be:

    Stated with action verbs

    Specific

    Measurable

    Challenging

    Written down, with completion dates

Effective goals have all five ingredients.

The 80/20 Rule

The 80/20 Rule (also known as Pareto’s Principle) says that 20% of what we do produces 80% of the results. Here are a few examples:

    20% of the area in your house requires 80% of the cleaning.

    20% of the stocks in an investor’s portfolio produce 80% of the results.

    20% of the kids in a class cause 80% of the problems.

    20% of the books in a bookstore account for 80% of the sales.

You can probably think of a few examples of your own. Note them here:

It’s important to remind yourself not to get bogged down on low-value activities, but to stay focused on the high-value 20%.

High-Payoff Planning

High-payoff (HIPO) time is the 20% that produces the desired results. Low-payoff (LOPO) time is the 80% that produces only 20% of the results. The challenge is to find the HIPO tasks and work on those first.

The HIPO strategies:

    Setting a deadline increases the chances that you will accomplish a task.

    Setting a specific time to do something increases the chances that you will accomplish it.

    Divide and conquer: Break a task into smaller pieces and it becomes easier to complete.

    Motivate yourself by listing the benefits of completing a task.

    Motivate yourself in another way by rewarding yourself for completing a task.

The LOPO strategies:

    Don’t do it at all.

    Do it later.

    Do it with minimum time investment or at a lower standard.

Think of your own life. Can you identify five high-payoff and five low-payoff targets and the activities that contribute directly to each?

Identifying and writing down these items increases the chances that they will be accomplished.

Force Field Analysis

For every goal that you set, there are conditions (forces) that encourage its completion. There are also conditions that discourage its completion.

The Force Field Analysis process helps you identify two kinds of forces: (1) the forces that are pushing with you as you work toward your goal (encouraging forces), and (2) the forces that are pushing against you (discouraging forces).

The process of force field analysis (developed by scientist Kurt Lewin) is based on a law of physics that says that when two equal but opposite forces push against one another, there is no movement.

Why is this important to a person working toward a goal? Because a similar dynamic can prevent you from achieving your goal.

The idea here is to avoid paralysis and encourage momentum by increasing positive (encouraging) forces and decreasing negative (discouraging) forces. For example:

Goal: Run in a marathon in 2002.

Discouraging forces:

    I haven’t exercised regularly for the past five years.

    I tend to start projects and then get bored quickly.

    I live in the Midwest and weather can be a problem.

Encouraging forces:

    I am in good health.

    My neighbor is a runner and has encouraged me to take up the sport.

    My family thinks this is a good idea.

After identifying as many encouraging as discouraging forces, you can map a strategy to build on your strengths-the forces in your favor-and reduce the barriers.

I encourage you to choose a goal of your own and make a list of the encouraging and discouraging forces. This will help you develop an action plan and increase your chances of success.

Your Action Plan

Once you have identified the forces that both favor and discourage the achievement of your goal, it’s time to make an action plan. Here is an example:

Force: I haven’t exercised regularly for the past five years.

Actions I can take:

1.    Start slowly.

2.    Map out a plan where I start with a 20-minute walk this Saturday morning.

3.    Buy a running magazine.

4.    Visit a few running web sites.

5.    Straighten up the room where my exercise bike has been serving as a clothes rack. Clear away the junk and move a TV in to encourage me to use the bike every other morning.

Who can help me:

1.    My neighbor, the runner.

2.    My family members will encourage me. I well tell them that I need this.

3.    The woman in the next cubicle started an exercise program last year.

Now it’s your turn. Just fill in the blanks.

Force:

Actions I can take:

1.

2.

3.

4.

Who can help me:

1.

2.

3.

4.

How to Forgive Another Person for Past Hurts

No one gets through life without being hurt by another person. We all have experienced the pain of a thoughtless remark, gossip, or lie. If you have experienced an unhappy marriage, the devastation of infidelity, or suffered physical or emotional abuse, you know what it feels like to be hurt. It is tempting to hold on to these feelings and build a wall of safety around yourself, but the best way to heal is to forgive the person who hurt you.

What Is Forgiveness?

When you forgive another person, you no longer allow their behavior to cause you anger, pain, bitterness, or resentment. When you choose not to forgive, you make the choice to hold on to your feelings of resentment, anger, and pain.

Why Should I Forgive?

Think of forgiveness as a gift that you give to yourself. It is not something you do for the person who hurt you. It is a gift to yourself because it enables you to stop feeling painful feelings and pushing others away. Forgiveness frees you from anger and allows you to restore your ability to have close and satisfying relationships with others.

Anger is a poisonous emotion that comes from being hurt. When you are consumed with anger and bitterness, it hurts you at least as much as it hurts the person who has harmed you. It is as if you are filled with poison. If these feelings are not resolved, they can begin to eat you up inside. You have two choices: to stay connected to the person who hurt you by keeping these poisonous feelings alive, or to let the feelings go and forgive the person who harmed you. When you withhold forgiveness, think about who is actually being hurt. It is more than likely that the person who is filled with anger and anxiety is you, not the other person.

What Forgiveness Is Not

Forgiving another does not mean you will never again feel the pain or remember the thing that hurt you. The hurtful experience will be in your memory forever. By forgiving, you are not pretending the hurtful behavior never happened. It did happen. The important thing is to learn from it while letting go of the painful feelings.

Forgiveness is not about right or wrong. It doesn’t mean that the person’s behavior was okay. You are not excusing their behavior or giving permission for the behavior to be repeated or continued.

When you forgive another, it does not mean you wish to continue your relationship with them. This is a separate decision. You can forgive a person and live your life apart from them.

Forgiveness can only take place because we have the ability to make choices. This ability is a gift that we can use it whenever we wish. We have the choice to forgive or not to forgive. No other person can force us to do either.

Steps to Forgiveness

The experience of forgiveness is a process. Since each situation is unique, it is impossible to predict how long it will take or which steps will be the most important to carry out. Here are some ideas for beginning the process:

1.    Acknowledge your feelings of anger and hurt. Sometimes it seems like it might be easier to deny the feelings or push them back down, because it hurts to feel them. In the long run, denying these feelings only causes you more pain and actually prolongs the hurt.

2.    Express your feelings constructively. No matter how badly you were treated or how angry you are, it is never acceptable to harm anyone else. You may need to find a neutral third party to talk to until you feel calmer toward the person who hurt you.

3.    Depending on the situation, the person who hurt you may still be a danger to you, physically or emotionally. It is important to protect yourself from being harmed again.

4.    At some point, you will see that you are harmed by holding on to feelings of hurt and anger. These feelings can take up space in your psyche and intrude on your sense of well-being. You may feel physically ill. This is when you will be ready to make the decision to stop hurting.

5.    Be willing to see the situation from the other person’s point of view. This will help you develop compassion, which will eventually replace the feelings of anger. One helpful technique is to write a letter to yourself as if you were the other person. Use his or her words to explain the hurtful things that were done to you. This takes you out of the victim role and helps you restore your power.

6.    It is not necessary to know why the hurtful behavior happened. Even if you do learn the reason, you probably won’t feel any better. Chances are, the person who harmed you isn’t sure why they did it either.

7.    Think about the part you played in the situation. Don’t blame yourself; rather, forgive yourself for the role you played.

8.    Recall a time when you caused harm to another person, and that person forgave you. Remember what the guilt felt like. Then, remember what you felt when the other person forgave you. You probably felt grateful and relieved. Remember how this felt and consider giving this same gift to the person who hurt you.

9.    Make a list of the actions you need to forgive. Describe the specific actions that caused you harm. State what happened, as objectively as possible.

10.    Make a list of the positive aspects of your relationship with the person who hurt you. There must have been something positive, or you wouldn’t have participated in it. This helps you regain some perspective and not paint the picture in completely negative terms.

11.    Write a letter to the person who harmed you. This letter is for your healing; you do not need to mail it. Describe the positive aspects of the relationship and express your forgiveness for the hurtful behaviors. Express all of your feelings, both positive and negative.

12.    If you have decided to end your relationship with the person you have forgiven, have a ceremony to symbolize it. You may wish to burn the letter and the list, or you may visualize some kind of ending.

13.    Sometimes the person you need to forgive is you. You can begin to forgive yourself by realizing that when you made the mistake, you did not set out deliberately to hurt another person. If you had known how to make better choices, you would have. You did the best you could at the time.

14.    Make the forgiveness tangible. You may choose to send the letter to the person you are forgiving or tell a trusted friend what you have done.

Once you have let go of the pain and released yourself form past hurts, you will most likely feel a greater sense of freedom and well-being. Now you are free to move on with your life without bitterness and resentment. You no longer need to look back on your past with anger.

You Can Have Excellent Listening Skills

Any professional counselor will tell you that one of the biggest problems they see among their clients is poor listening skills. People get into trouble in their relationships because they have not developed their ability to listen and communicate.

Barriers to Effective Communication

There are some good reasons why many people are less-than-effective communicators. These are the most common reasons:

    Lack of skill; not knowing how

    Not taking the time to think through what one wants to say

    Not taking the time to anticipate what another person might be thinking and feeling

    Fear of revealing too much of oneself

    Being afraid of another person’s anger

    Not wanting to hurt another person’s feelings

Four Key Listening Skills

Listening skills are the building blocks of effective communication. These skills enable you to demonstrate that you are interested in what the other person has to say, as well as hearing and understanding the other person. Four key listening skills are open-ended questions, summary statements, reflective statements, and neutral questions and phrases. They are easy to learn with a little practice.

Open-ended questions begin with what, why, how do, or tell me.

    These questions get the other person to open up and elaborate on the topic.

    Asking these kinds of questions gets the other person involved by giving him or her a chance to tell what they think or know.

    These questions are designed to encourage the other person to talk.

    They are useful when the other person is silent, or reluctant to elaborate.

    They are also useful in dealing with negative emotions (such as anger or fear), since they help encourage the other person to vent feelings.

Examples of open-ended questions:

“How do you feel about what she said?”

“Tell me all about this new project.”

“What do you think about the new offices?”

Summary statements sum up what you hear the other person is saying.

    A summary statement enhances the other person’s self-esteem by showing that you were listening carefully.

    It also helps you focus on facts, not emotions.

    It helps the other person clarify his or her own thinking by hearing your summary.

    Summary statements also help you deal with multiple disagreements so you can deal with them one by one.

    They help eliminate confusion by focusing on the relevant facts.

    Summary statements also help you separate the important issues from the trivial.

Examples of summary statements:

“So you’re saying you want to go to the library and the bookstore before you decide which books you need. Then you want to go over your choices with me.”

“You’re saying that you tried your best on this homework assignment, but it was beyond your control.”

Reflective statements rephrase what you heard the person say and reflect it back.

    A reflective statement is a way of demonstrating that you were listening carefully.

    It shows the other person that you take them seriously and want to understand what they are feeling.

    It helps you clarify whether you understand what the other person is saying and feeling.

Examples of reflective statements:

“You feel sad because your mother has to leave so soon after such a good visit.”

“You’re feeling upset because I was late again.”

“You sound frustrated that you won’t be able to finish the project on time.”

Neutral questions and phrases get the other person to open up and elaborate on the topic you are discussing.

    These questions are more focused than open-ended questions.

    They help the other person understand what you are interested in hearing more about.

    They further communication because they help you gain more information.

    When you ask these kinds of questions, you demonstrate to the other person that you are interested and that you are listening.

Examples of neutral questions and phrases:

“Give me some more reasons why we should buy the computer now rather than in January.”

“Tell me more about why you want to take this job.”

Try Your Hand at Using Listening Skills

Here are some common life situations where good listening skills would come in handy. Read each one and think about which of the four listening skills would help the most. Write an example of what you could say to the other person to validate his or her feelings and encourage further expression of emotion. Check your answers with those on the back page of this newsletter.

1.    Your spouse returns from an important business trip. He is very quiet. When you ask him how the trip went, he shrugs his shoulders and says, “Okay.”

Which listening skill would be effective in this situation?

What could you say?

2.    Your coworker says, “I really wish I didn’t have to go to that conference next week. I know I have to, but I wish I could get out of it somehow. I don’t like traveling, I hate being away from my family, and I resent having to spend time kissing up to those field people!”

Which listening skill would be effective in this situation?

What could you say?

3.    “I wish I could just stay home and garden today,” your spouse says.

Which listening skill would be effective in this situation?

What could you say?

4.    You are 20 minutes late to pick up your son for a soccer game. There was no way you could let him know you were going to be late. When you arrive, he opens the car door and glares at you. He growls, “I thought you’d be on time for once!”

Which listening skill would be effective in this situation?

What could you say?

5.    Your business partner wants to stay in your present office space, which you have outgrown. You want to look for a bigger place. She says, “It makes me so nervous to make such a big commitment! And what if we don’t like it in the new place? I think we should just stay where we are.”

Which listening skill would be effective in this situation?

What could you say?

Suggested Answers to Listening Skills Exercise

Lots of different listening skills would be effective in each of the five situations. Here are some suggested answers:

1.    Open-ended question: “Why don’t you tell me about it?”

2.    Reflective statement: “You sound frustrated and upset about having to go to the conference.”

3.    Reflective statement: “You really love gardening because it’s so relaxing.”

4.    Reflective statement: “You are really upset with me for being late, aren’t you?”

5.    Summary statement: “You’re afraid that we’ll be in over our heads and will think it’s a mistake.”

12 Rules for Constructive Communication

Destructive communication erodes self-esteem and harms relationships. Such communication patterns may be destructive, but, sadly, plenty of people fall into the trap of indulging in them. If you and your relationship partners follow these rules and steer clear of the traps of destructive communication, you will almost certainly feel better about each other and your relationship.

1.    Use I-messages instead of You-messages. You-messages sound blaming and accusing. With an I-message, you can convey the same message without sounding blaming. For example:

You-message: “You left the dishes in the sink again.”

I-message: “When you don’t clean up after yourself, I feel taken advantage of.”

2.    Communicate the entire message. According to McKay et al. in their excellent book Couple Skills (see Suggested Reading), complete messages include four components:

Observations: neutral statements of fact

Thoughts: your own opinions and beliefs

Feelings: descriptions of your emotions

Needs: a statement of what you need or want from the other person

Here is an example of a complete message: “The weekend is coming up. I hope we can go to the movies together. I would like to spend some time with you.”

An incomplete message leaves out one or more of these components. It might sound like this: “I hope we can go to the movies this weekend.” There isn’t really anything wrong with this statement, but the first one is more complete and will more likely result in the speaker getting what he or she wants.

3.    Don’t use your feelings as weapons. Just describe what you are feeling as objectively as possible, not aggressively. Be as specific as possible and keep your voice under control. For example:

Objective: “I felt really hurt when you said that I probably wouldn’t pass the bar the first time.”

Aggressive: (yelling) “You are such an idiot! How dare you insult me like that!”

4.    Use specific language. When you have a complaint, be specific. For example, “I’m upset that you left the food out on the table” is clearer than saying, “Thanks for the mess you left me.” The first statement is less likely to produce defensiveness and leaves little room for misunderstanding.

5.    Focus on the problem, not the person. Consider how different these two statements sound:

“You are such a complete slob.”

“I wish you would take your stuff upstairs.”

Attacking someone’s personality or character—rather than a specific behavior—is different from simply expressing a complaint. A complaint focuses on a specific action. Criticism is more blaming and more global. It sounds like this: “You always screw the budget up. Can’t you do anything right?”

Behavior like this is damaging to a relationship because:

    Criticism is destructive rather than constructive.

    It involves blame.

    Criticisms are global and tend to be generalizations (you always, you never, etc.).

    Criticisms attack the other person personally.

    It feels overwhelming to be on the receiving end.

6.    Stop bringing up ancient history. It’s more constructive to focus on the issue at hand, not bring up past hurts. When you are upset with your partner and add past issues to the discussion, it can only escalate the conflict. It feels unfair and can never be productive. If you still have feelings about past issues, it is important to resolve them and move on, not use them as weapons every time you have a disagreement with your partner.

7.    Watch out for mixed messages. Keep your statements clean, avoiding the temptation to mix compliments and complaints. For example, let’s say that you meet your friend at a cocktail party. You think she looks nice, but her dress seems a little too provocative.

Straight message: “You look very nice tonight.”

Mixed message: “You look so pretty. I would never have the nerve to wear that.”

8.    Pay attention to your body language. Your words are only part of the message you communicate. If you say “How nice to see you” while frowning, your message becomes unclear. Think about what message you want to convey and be sure that your body is in harmony with it. Watch out for things like these:

    Rolling your eyes

    Crossing your legs and arms

    Tapping your foot

    Clenching your teeth

9.    Pay attention to your emotions and keep from becoming overwhelmed. If you are calm, you are less likely to say things you’ll later regret, things that could be destructive to your relationship. You will be less likely to become defensive and shut your partner out. Examples of ways to calm yourself and keep from getting carried away with emotion include the following:

    Pay attention to your physical responses. Is your heart racing? Are you breathing faster? If you are, take a time-out.

    Leave the room. Go for a drive. Do something relaxing. Listen to music or do relaxation exercises.

    Make a conscious effort to calm yourself down. Say things to yourself like:

“I’m very upset right now, but it’ll be okay. I still love her.”

“Even though we disagree, we still have a good relationship.”

“We can work this out. We’re partners.”

10.    Resolve negative feelings. If you have bad feelings about your partner, take steps to resolve them. Don’t let them grow into feelings of contempt. When you engage in behavior (verbal or nonverbal) that conveys a lack of respect, you are placing your relationship in serious danger. This includes obvious abuse, and also insults, making faces, and name-calling. Any relationship that is plagued by abusiveness and negativity will have a very difficult time surviving.

11.    Don’t be defensive. It is understandable to react defensively when you are in a conflict situation, but it can be dangerous to a relationship. Defensiveness tends to escalate the conflict and does nothing to resolve it. Some examples of defensive behavior include:

    Denying responsibility (I did not!)

    Making excuses (I couldn’t help it; traffic was awful)

    Ignoring what your partner says and throwing a complaint back (Yeah, well, what about the mess you left yesterday?)

    Saying Yes, but…

    Whining

    Rolling your eyes or making a face

12.    Don’t shut down. In Why Marriages Succeed or Fail and How You Can Make Yours Last , author John Gottman describes the dangers of shutting out the other person. He calls this behavior stonewalling and says that it means refusing to communicate, storming out of the room, or any kind of withdrawing. When a person is stonewalling, communication is impossible because he or she is refusing to participate. When it becomes a regular pattern of communication, stonewalling is very damaging to a relationship.

Divorce Recovery Strategies

As a licensed mental health professional, I work with many individuals, couples, and families who are affected by divorce. I have developed this list of survival strategies for people who are experiencing divorce. If you or someone you love is in this situation, I hope these ideas will help you.

1.    Take your time as you adjust to your changed life circumstances. Recognize that you are going through a major life transition that cannot be rushed.

2.    Set up temporary arrangements to help you get through the changes involved in your divorce process.

3.    You will often feel frustrated. Avoid the temptation of acting for the sake of acting just because it gives you a temporary feeling of being in control.

4.    When you feel uncomfortable, slow down and identify what you are feeling and why.

5.    Don’t force any more changes on yourself than are necessary.

6.    Explore both the benefits and costs of your new life.

7.    Think about the future. In your journal, explore the question, “What is waiting to happen in my life now?”

8.    Remember to ask yourself, “What am I supposed to learn from this?”

9.    Protect yourself against the inevitable forgetfulness and absent-mindedness which many divorcing people report. Make a list of important account numbers, telephone numbers, and the like, and keep them in a safe place.

10.    Watch out for too many changes in your life as you recover from the divorce and the changes in your life circumstances. Change causes stress, and you have enough right now.

11.    Let people help you.

    If it’s impossible to reciprocate, say so.

    People know that your life isn’t like it used to be.

    Don’t let your inability to reciprocate prevent you from accepting what people willingly offer.

12.    Let go of your need for perfection. You will not survive emotionally unless you lower your expectations.

13.    Develop your ability to be flexible and find creative ways to solve problems.

14.    Learn to set priorities. Do the most important things first.

15.    Trust your gut feelings. Pay attention to your instincts and act on them.

16.    Simplify everything in your life. You cannot afford to keep it complicated.

17.    Find an outlet for your anger. If a friend is not available, look for a minister, rabbi, or professional counselor. If money is an issue, look for a therapist who will see you for a low fee.

18.    Teach yourself to let go of guilt. You don’t have time for it and it’s not necessary.

19.    Focus on issues you have control over. If something is beyond your control, don’t waste your emotions on it.

20.    Create a ceremony to acknowledge your divorce.

21.    Learn to be assertive. You can’t say yes to every request, whether it is from your family members or people in the community who want your time and resources. If you give it all away, you will have nothing left for yourself.

22.    Find ways to take care of your body. Get regular checkups and make time to exercise. You need rest now more than ever. Watch your alcohol intake.

23.    Find someone who will listen to you. Sometimes you have to ask, for example, “I need a sounding board right now. Can I have 15 minutes of your time?”

24.    Rent a sad movie and let yourself cry (when the kids aren’t around). Crying allows you to release the sadness that you are sure to feel.

25.    Do at least one fun thing for yourself every week.

26.    In your private journal, make a list of all the things you’re afraid of.

27.    In your private journal, make a list of all the things you worry about.

If you have children:

28.    Manage your own emotions so you will be able to help your child manage his or her struggle.

    Learn as much as you can about how children respond to divorce and life in a single-parent home.

    Do not expect your child to respond the same way you do.

    Take your child’s developmental stage into consideration when responding to his or her behavior.

29.    Make it okay for your children to talk to you about their feelings.

30.    Keep appropriate boundaries.

    Don’t give in to the temptation to let your child take care of you.

    Let your children be children.

    Avoid burdening them with your feelings and the facts of the divorce.

    Find another adult to be your sounding board.

31.    Even though you may be unable to be present as much as in the past, your children still need adult supervision. Look for ways for other adults to look in on your kids when they are home alone, even when they are teenagers.

32.    Just because your child appears to be handling his or her emotions well, don’t assume that he or she is okay. Some kids respond to divorce by becoming overly responsible or by closing down their emotions. They may need to hear, “Tell me how you’re feeling.”

33.    While it is important to listen and accept your children’s feelings, it is equally important to set limits on behavior.

34.    Keep a private journal where you express your feelings. Be sure to keep it in a private place where your children won’t find it. A journal provides a place to express anger, sadness, loneliness, and fear—all of those feelings you feel every day as a single parent.

35.    Remind yourself that recovering from divorce will take time. Your recovery will happen on its own schedule, and it will happen. You will get through this intact.

36.    Get together with other single-parent families. Sharing times with people facing similar issues can make you feel normal.

Managing Today’s Stepfamily

If you are a member of a stepfamily, you know how difficult it can be to integrate all of the new members and adjust to the new boundaries and rules. The following ideas may help you make a successful transition during this challenging process.

Have patience. Establishing new families takes time. Just because you love your new partner, it is unrealistic to think that you will automatically love his or her children. It is equally unrealistic to expect that your new partner’s children will instantly love you. It can be difficult to accept that even though you wish to have a relationship with your stepchildren, they may not be ready for a relationship with you.

Expect to adjust. With proper help and guidance, children can recover from family disruption. All children experience a difficult adjustment period following a divorce or remarriage. It takes time, patience, and perhaps some professional assistance, but most children are able to regain their emotional bearings. It is critical that the adults manage their own emotional recovery in order to help the children adjust without trauma.

If you are part of a part-time stepfamily, you may need a longer adjustment period. All relationships take time to grow and develop. When stepchildren see you less often, you have less time to get to know each other. This is why it may take a part-time stepfamily longer to move through the adjustment process.

Don’t expect your new family to be like your first family. If you expect that your stepfamily will be just like the family of your first marriage, you are setting yourself up for frustration. Your new family will have its own unique identity and will evolve in its own special way.

Expect confusion. Forming a stepfamily is a confusing time for everyone. Think about how confusing it is for a child to become part of two new families. All of the family members—parents and children—must learn to understand the new structure and learn to navigate the boundaries.

Allow time for grieving. Stepfamilies begin with an experience of loss, and everyone needs to grieve. The adults’ losses are not the same as those of the children, and both must be respected. Adults grieve the following losses:

    The loss of a partner

    The loss of a marriage relationship

    Lost dreams of the way they thought it would be

    They must adjust to changes that result from the divorce or death (moving to a new house, starting a new job, adjusting to changes in lifestyle, etc.)

Children grieve, too. Their losses are usually different from those of their parents:

    They may now be living with one parent instead of two.

    They may have less time with one or both parents during times of dating and remarriage.

    There may be less stability in their homes.

    They must adjust to changes that result from the divorce or death. (They may have a new place to live and go to a new school; they may have lost friends in this process.)

    They have lost the fantasy of how they wanted their family to be.

Children have an especially difficult time resolving their grief when their parents are hostile with one another, when one or both of their parents remarry, and if they have trouble accepting their new stepparents.

Acknowledge the absent parent. When one of the original parents is absent, the children need a special kind of understanding. An absent parent (who has died or who lives elsewhere and doesn’t visit) is part of a child’s past. The child must be allowed to have memories of this parent. The children who have access to both of their parents are those who adjust the best to divorce. They should be allowed to regularly speak with, visit, and write to their noncustodial parent.

Help the kids fit in. Children of stepfamilies belong to two households. It is understandable that they have questions about where they fit in. They are usually able to adjust to having two sets of rules as long as they are not asked to choose which is better.

Be clear about the rules. Ideally, both sets of parents should discuss the family rules and what will happen if rules are broken. When the adults agree on the rules, they should explain them to the children. Most successful stepfamilies have learned that the rules should be decided together in the beginning, and that the biological parent should do the explaining and disciplining. The stepparent may have more involvement after the relationships with the stepchildren have been established. All of this works best when the parents can agree to be flexible and cooperative with one another. This may be difficult immediately following a divorce or remarriage, but it is important to work toward this objective.

Educate yourselves and seek emotional support. Read books about managing stepfamilies, attend classes, and participate in stepfamily support groups. Seek the help of an experienced mental health professional to help you through the rough spots. Marriage and Family Therapists have specific skills and training for working with families and stepfamilies.

Give the kids their own space. Make physical space available for the children who don’t live with you. Children need a sense of belonging. Creating a room or section of a room for visiting children will help them feel like part of your family.

Expect them to think it’s temporary. Accept the fact that your children may expect you and their other parent to reconcile. They may fantasize that your new relationship with your partner is only temporary. This is especially true in the beginning. Find a time to sit down with the children and explain that when two people are unable to live together anymore, it doesn’t mean they love their children any less. This is especially important for the parent who has moved away, since the children will inevitably feel a sense of rejection.

Expect resentment. No matter how good a parent you are, you will never be the biological parent of your stepchildren. It is natural for a stepchild to feel some resentment for you, especially when you are setting limits for their behavior.

Show the children love. Sometimes children need love the most at a time when it is the most difficult to give it to them. While bad behavior should never be rewarded, always praise children when they are behaving well.

Recovering from an Affair

Infidelity is more common than most people realize. In fact, it is estimated that 60% of men and 40% of women today will have an extramarital affair during their marriage. I decided to learn as much as I could about it so I could help my clients prevent it, or recover from it when it has already happened. In this newsletter, I will explore the forces that lead to infidelity and what must happen for couples to heal.

Forms of Infidelity

Infidelity takes many forms. Some people have sequential affairs—a series of one-night stands or short affairs. These affairs involve very little emotional investment and may be rationalized as harmless. There is always the danger of contracting a sexually transmitted disease. When such behavior continues for several years and finally is discovered, it is difficult to heal the years of deceit.

Other affairs are discrete events. These also involve minimal emotional investment.

Sometimes affairs last longer and become more serious. These affairs may be quite romantic and sexual. Sometimes they grow into more serious relationships and may last for years.

Why Affairs Happen

Infidelity happens for many reasons. Here are a few of the common explanations:

1.    An affair may be a response to a crisis such as the death of someone important, moving to a new city, a job change, or some other kind of life transition.

2.    Sometimes people become bored with their partners and seek sexual or emotional excitement with someone new. The new person seems to supply the excitement that has been missing.

3.    Stressful times in the family life cycle lead some to seek escape in an affair. This includes things like taking care of aging parents, raising teenagers, and becoming new parents.

4.    People sometimes look for outside relationships because their expectations of marriage have not been satisfied.

5.    Some people seek outside relationships when their partners are emotionally unavailable because of illness.

6.    Other people begin affairs because they seek more affection than their partner can provide.

7.    Other people seek professional or social advancement.

There are also many social reasons why affairs happen: factors that exist in our society that lead many of us to expect a fantasy version of marriage that could never really exist. When marriage doesn’t live up to this expectation, some of us keep looking for it outside of marriage.

Signs of Infidelity

The following signs indicate that your partner may be unfaithful. These are things that people have noticed before discovering that their partners were having affairs. None of the items by themselves mean that infidelity is about to happen, but they may be cause for concern if they are part of a larger pattern that is causing concern. These may apply to either men or women partners.

1.    He has recently lost weight.

2.    She has changed her hair color or hairstyle.

3.    He begins wearing a different style of underwear.

4.    She pays more attention to her clothing and appearance than she did in the past.

5.    He begins using a different brand of soap or shampoo.

6.    She uses breath mints, when she didn’t use them in the past.

7.    He stops wearing his wedding ring.

8.    She wears more jewelry than she used to.

9.    He buys a sports car.

10.    She changes the position of the passenger car seat.

11.    One number is repeated on the cellular phone bill.

12.    He doesn’t leave a number where he can be reached.

13.    She gives vague answers about where she will be.

14.    He has sudden work obligations that keep him from attending family events.

15.    She begins attending more conferences.

16.    He has more business dinners than he used to.

17.    She has an extra key on her key ring.

18.    He has restaurant matchbooks in his pocket.

19.    There is lipstick or makeup on his shirt.

20.    She often makes excuses to go out alone.

21.    He goes for more workouts at the gym.

22.    She smells like she just took a shower.

23.    He seems emotionally distant or preoccupied.

24.    She seems less interested in family activities.

25.    He changes his sexual behavior, wanting either more or less.

26.    You have a gut feeling that something is wrong.

Common Reactions to Infidelity

People who are involved in relationships in which their partner has been unfaithful say they have a wide range of reactions. These are a few of the common ones:

1.    A physical reaction, such as feeling like you have been punched in the stomach.

2.    Denying that anything is wrong.

3.    Blaming yourself (I didn’t pay enough attention to her; I wasn’t sexy enough for him; I let myself get too fat, etc.).

4.    Blaming your partner (I can’t believe anything she says)

5.    Blaming the relationship (We were too young; We were wrong for each other; We had different values, etc.).

6.    Blaming the lover (It’s all his fault; If it weren’t for him); transferring anger from one’s spouse to one’s lover.

Other Consequences of Infidelity

In addition to the emotional impact of infidelity, there may also be other consequences: sexually transmitted diseases, pregnancy, problems at work, and loss of relationships.

Recovery Strategies

Even though infidelity has a devastating impact on marriages, many do survive. Let’s look at what it takes for a relationship to recover.

If You Were Unfaithful

If you had the affair and want to save your marriage:

1.    Stop the affair and tell the truth about it.

2.    Make the choice to practice fidelity.

3.    Understand your partner’s need to ask questions and understand what happened.

4.    Spend plenty of time with your family.

5.    Find a therapist and explore what has happened in your marriage.

6.    Expect to reassure your partner of your commitment to the marriage.

7.    Listen carefully to your partner and accept his or her feelings and thoughts.

8.    Admit that you were wrong. Write a letter to your partner and admit everything. Let it all out.

9.    Make amends. Identify what it would take for you to deserve forgiveness. Then, do it.

If Your Partner Was Unfaithful

If your partner had the affair and you want to save your marriage:

1.    Acknowledge your anger and express it productively.

2.    Be aware of distorted thoughts that may fuel your anger.

3.    Watch out for negative beliefs that may make it harder for you to heal your relationship.

4.    Find a way to explore and express your feelings, such as writing in a journal or working with a professional therapist.

5.    Explore the advantages and disadvantages of saving your marriage.

6.    Establish a safe environment where you can learn about what happened.

7.    When you are ready, create a ritual for letting go of the anger and forgiving.

Prevention Steps

Finally, what are some things you can do to protect your marriage and keep it from becoming an infidelity statistic?

1.    Pay attention to your partner. Be aware of his or her needs and do your best to meet them.

2.    Think about how you behaved when you were trying to win your partner over. Do the same things now.

3.    Make sex fun.

4.    Look for opportunities to talk and listen.

5.    Be thoughtful and romantic. Send cards, flowers, gifts.

6.    Avoid high-risk situations. Discuss these with your partner and ask him or her to do the same.

7.    Be polite to your partner.

8.    Say nice things about your partner, in public and in private.

9.    Spend regular private time together.

10.    Greet your partner when he or she comes home.

11.    Show that you are glad to see your partner. Be energized and pleasant.

12.    Recommit to your values. Make the decision to live in keeping with what you believe is right.

13.    Accept that you are responsible for your own well-being.

14.    Be proactive about nurturing your marriage. This relationship is your most important investment; give it the time and attention it deserves.

15.    Look for ways to express appreciation and respect.

16.    Think of ways to enhance your partner’s self-esteem.

Resolving Conflicts in Relationships

Every relationship has conflicts. In some relationships, conflict is a serious problem; in others, differences seem to be resolved without creating a major incident.

Think about the kinds of conflicts that happen in your daily life. These are typical:

1.    Disagreements over who should do what

2.    Disagreements over how things should be done

3.    Conflicts of personality and style

Nonproductive Ways of Dealing with Conflict

Now that we’ve identified some typical situations where conflict arises in your everyday lives, let’s look at some examples of ways that people deal with them. These are the common ones:

1.    Avoid the conflict.

2.    Deny the conflict; wait until it goes away.

3.    Change the subject.

4.    React emotionally: Become aggressive, abusive, hysterical, or frightening.

5.    Find someone to blame.

6.    Make excuses.

7.    Let someone else deal with it.

All of these responses to conflict have one thing in common: They are all nonproductive. All of them are destructive, some physically. This is why learning to manage conflict is so important.

Factors That Affect How People Manage Conflict

The skills involved in managing conflict are learned behaviors. None of us is born knowing how to deal with differences of opinion, arguments, or turf wars. Some of the factors that affect how we behave in the face of conflict are:

1.    Behavior learned in families. In some families, conflict and confrontation are a communication style. In others, conflict always remains hidden.

2.    Behavior learned from role models. People who have had a teacher or boss who modeled effective conflict resolution skills are more likely to develop these skills themselves.

3.    Status. People in higher-status positions usually feel freer to engage in conflict and are less likely to avoid confrontation.

4.    Unwritten rules. Some groups encourage conflict; others have unwritten rules that it is to be contained or avoided.

5.    Gender differences. Males are generally encouraged to be more confrontational than females.

Active Listening

Active listening is a valuable skill for resolving conflicts because it enables you to demonstrate that you understand what another person is saying and how he or she is feeling about it. Active listening means restating, in your own words, what the other person has said.

Active listening is a way of checking whether your understanding is correct. It also demonstrates that you are listening and that you are interested and concerned. These all help resolve a situation where there are conflicting points of view.

Active listening responses have two components: (1) naming the feeling that the other person is conveying, and (2) stating the reason for the feeling.

Here are some examples of active-listening statements:

“Sounds like you’re upset about what happened at work.”

“You’re annoyed by my lateness, aren’t you?”

“You sound really stumped about how to solve this problem.”

“It makes you angry when you find errors on Joe’s paperwork.”

“Sounds like you’re really worried about Wendy.”

“I get the feeling you’re awfully busy right now.”

Actively listening is not the same as agreement. It is a way of demonstrating that you intend to hear and understand another’s point of view.

Benefits of Active Listening

If a person uses active listening as part of his or her communication style, it has a positive effect on dealing with conflicts when they arise. This is because of the following benefits:

1.    It feels good when another person makes an effort to understand what you are thinking and feeling. It creates good feelings about the other person and makes you feel better about yourself.

2.    Restating what you’ve heard and checking for understanding promotes better communication and produces fewer misunderstandings.

3.    Responding with active listening has a calming effect in an emotional situation.

General Tips for Managing Conflict

1.    Stick with “I” statements; avoid “you” statements.

2.    Avoid name-calling and put-downs (“A reasonable person could see that…”).

3.    Soften your tone.

4.    Take a time-out (“Let’s take a break and cool down”).

5.    Acknowledge the other person’s point of view (agreement is not necessary).

6.    Avoid defensive or hostile body language (rolling eyes, crossing arms in front of body, tapping foot).

7.    Be specific and factual; avoid generalities.

Preventing Conflicts

Now that we’ve talked about how to resolve a conflict, let’s look at how to prevent conflicts from happening. Think of situations in your life where there don’t seem to be many conflicts. What might be happening there? Chances are, you are practicing one of the following conflict-prevention skills:

1.    Bring issues out in the open before they become problems.

2.    Be aware of triggers and respond to them when you notice them.

3.    Have a process for resolving conflicts. Discuss the process with those around you and get agreement on what people should do in cases of differing viewpoints.